---
title: Customer Experience Excellence Award
---

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# Customer Experience Excellence

## Award Criteria

**OPEN TO CMJ RETAILERS**

This award recognises retailers who consistently deliver outstanding customer service. Judges will look for strong evidence of a customer-first culture, personalised service and innovation.

Criteria:  
• Outstanding levels of customer service and personalisation.  
• Evidence of customer satisfaction, retention or loyalty initiatives.  
• Training or processes that empower staff to deliver exceptional service.  
• Testimonials or metrics demonstrating consistent excellence in client experience.

[ENTER HERE](https://www.surveymonkey.com/r/JRLQJDN)

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